Process Definition

This process involves monitoring team member performance and providing feedback to ensure problem resolution and continued professional development.  The key benefit to this process is that it provides a means to problem resolution and continued performance development.

Figure 32. Manage Project Team: Inputs, Tools and Techniques, and Outputs. Reprinted from "A Guide to the Project Management Body of Knowledge (PMBOK Guide), 5th Edition" by Project Management Institute, 2013, p. 279. Copyright 2013 by Project Management Institute, Inc. Reprinted without permission.

Process Assessment

Project success hinges on managements ability to lead a unified team in the right direction.  You can bring together the required skills, but still fail to deliver if the team doesn't work as one.  Professional development, communication, and motivation are essential in fostering the belief that each member is of value and that their contribution is essential to overall project success.  Project managers must have the ability to work with differing personalities, if they are to turn a group of variables into a known value. 

Artifacts

1. Tom Bray Case Study:  This PMGT 611 Case Study involves studying Tom as he utilizes Management by Wandering Around (MBWA) for the first time.  As a tool & technique MWBA affords Tom the ability to utilize observation techniques in the management of his team. 

2.  Self Assessment: This PMGT 611 Self-Assessment exercise provided an opportunity to evaluate ones self on the dimensions of leadership and interpersonal skills.  As a tool & technique, self-assessment provides insight into needed development.  In addition, it helps identify how a person is to be managed. 

3.  Cerberus Case Study:  This PMGT 611 WSB 6.5 case study involves a new project manger, Susan, and a personal conflict between her authority and that of an existing department head.  The result of this case study was to determine what I would recommend and the course of action to resolve this conflict.  This exercise serves an example of a tool & technique available in resolving conflict.