Process Definition

Perform Quality Assurance process involves the evaluation of project requirements against established standards and definitions.  The benefit of this process is that is not only assures quality of the project deliverable, but also provides a means for process improvement.   Each quality assurance process is defined within the project's quality management plan.

Figure 29. Perform Quality Assurance: Inputs, Tools and Techniques, and Outputs. Reprinted from "A Guide to the Project Management Body of Knowledge (PMBOK Guide), 5th Edition" by Project Management Institute, 2013, p. 243. Copyright 2013 by Project Management Institute, Inc. Reprinted without permission.

Process Assessment

The project planning stages define specifics related to the project deliverable.  As a result of this, a quality assurance process ensures the project deliverable with meet defined standards and the customers expectations.  The quality management plan defines which processes will be utilized and how they will be used.  Quality control measurements not only measure a process to a standard, but they help determine if a process change is required to ensure continued quality.    

Artifacts

1.  Kitchen Renovation Quality Management Plan: PMGT 614 Group assignment was to develop a Kitchen Renovation plan to include quality management.  This plan serves as an input to the "Perform Quality Assurance" process.

2.  Seven Basic Quality Tools: This PMGT 614, WSB 5.6 assignment discusses the seven basic quality tools and their importance to the quality assurance process. 

3.  Bicycle Project Training Wheel Change Request: This group assignment required the team to create a change request form for the purposes of formally requesting a change to the project scope.  As an output, change requests help assure quality and provide a formal means of documenting the process change.